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Map the current process, participants, systems, rules, exceptions, controls, and baseline performance.
Ghostrun Managed Services Managed AI workflow automation, built around your business
A Ghostrun Solutions Lead maps the process, builds the application, connects your systems, and keeps the workflow current in Ghostrun Cloud or your AWS account.
Business process automation consulting services
What is Ghostrun Managed Services?
Ghostrun Managed Services provides assessment, design, implementation, integration, deployment, and ongoing operation for workflow applications built on Ghostrun Canvas, API Studio, or Ghostrun for AWS.
Ghostrun Cloud
Canvas workflow applications
Build and operate workflow applications in a Ghostrun-hosted workspace for your operators and process owners.
Product delivery
API Studio integrations
Publish the workflow through authenticated APIs or MCP and connect it to the products and systems your team uses.
Customer infrastructure
Ghostrun for AWS
Deploy the full platform in your AWS account and operate it with your resources, data boundaries, and billing relationship.
Managed automation lifecycle
One delivery team from process discovery through production operation.
The engagement turns operating knowledge into a governed application, connects it to production systems, and keeps it aligned with the business.
Design
Define the application flow, data model, interfaces, approval points, integrations, and success measures.
Build
Implement the workflow, deterministic rules, AI steps, operator interfaces, and production integrations.
Validate
Exercise normal paths, exceptions, approval behavior, system actions, outputs, and recovery procedures.
Deploy
Release the approved application in Ghostrun Cloud or the customer-owned AWS environment.
Operate
Monitor runs, manage incidents, update business logic, and release controlled changes as the process evolves.
Operating model
Delivery and production responsibilities stay explicit.
The service scope defines who owns process decisions, system access, production monitoring, incident response, and workflow changes.
Account ownership
A named Solutions Lead
Your Solutions Lead maintains the process map, delivery plan, application backlog, and release cadence.
Integration
Production system connections
The engagement defines credentials, access boundaries, data movement, failure handling, and system owners.
Operations
Monitoring and incident response
Run history supports production monitoring, issue diagnosis, recovery, and communication with process owners.
Change management
Controlled workflow updates
Business changes become versioned application updates with validation, approval, release, and recovery steps.
Business ownership
Your company owns the logic. Ghostrun remains accountable for delivery.
The workflow application preserves your rules, decisions, prompts, approvals, actions, and integrations. The service engagement assigns responsibility for production operation and controlled updates.
Engagement scope and pricing
Price the process, delivery environment, and operating commitment.
The proposal defines process scope, integrations, deployment, support coverage, responsibilities, timeline, and commercial terms before implementation begins.
Define delivery and operating ownership before the build begins.
Each engagement ties platform implementation to a documented production operating model.
What does managed workflow automation include?+
The service includes process assessment, application design, workflow implementation, system integration, validation, deployment, production operation, and controlled updates.
Who owns the business logic?+
Your organization owns the rules, decisions, prompts, approvals, actions, and process knowledge encoded in the application. The engagement defines Ghostrun delivery and operating responsibilities.
Where does the application run?+
The application runs in Ghostrun Cloud through Canvas and API Studio, or inside your AWS account through Ghostrun for AWS.
What happens after launch?+
The operating phase covers run monitoring, incident response, issue recovery, business logic updates, validation, and controlled releases.
How is Managed Services priced?+
Pricing reflects process scope, integrations, deployment environment, support coverage, delivery timeline, and the ongoing operating commitment documented in the proposal.
How does a one-process engagement begin?+
A fit call starts with one defined process, its business outcome, current participants, systems, exceptions, controls, and production requirements.
Other products
Also available from Ghostrun
Book a 20-minute fit call
Bring one process. Map the scope, systems, controls, deployment, and operating commitment with a Ghostrun Solutions Lead.